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Personalized Search on My Online Services
If you’re already a member, the best way to search for a network provider in your area is to register or log in to My Online Services. Once you’re logged in, My Online Services knows your plan and your network, so your search for doctors, hospitals, specialists and more is easy and customized to you.
Login to My Online Services for a personalized provider search
Register for My Online Services in a few quick moments to open up your access to a personalized provider search and everything else related to your plan, benefits and health
Locate a Provider Using our Public Search Tools
If you’re not a member or if you’re just doing a quick search, use our public search tools to locate doctors, hospitals and other participating health care providers.
Always verify that the provider you choose is participating in our network before you receive services. While it is our goal to provide accurate information, our provider network is subject to change without notice. Providers in all areas of our service region are included in the provider search. Please be sure to select the correct product (PPO, etc.) when beginning any provider search.
Out-of-Area Providers: PPO Members
PPO members on an out-of-area plan and living outside the service area use the Coventry Health Care National Network. To find a Coventry Health Care National Network provider, click the Enter Provider Search link above. Select "Coventry National Network."
If you have any questions about Coventry National Network providers and their availability to you, please call the Coventry National Network Provider Information Line toll-free at 1-800-348-2922.
Out-of-Area Providers for Urgent or Emergency Care
Coventry Health Care National Network providers are available when you need urgent or emergency care outside the service area.
To find a Coventry Health Care National Network provider, click the Enter Provider Search link above. Select "Coventry National Network" under the product drop down field. If you have any questions regarding Coventry Health Care National Network providers and their availability to you, please call the Coventry Health Care National Network Provider Information Line toll-free at 1-800-348-2922.
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Behavioral Health or Substance Abuse Services Providers
Mental Health Network (MHNet) manages behavioral health services for all Carelink members. MHNet will arrange all inpatient and outpatient mental health and substance abuse services -- you don’t need a primary care provider's referral. Call 1-800-633-1112.
Important things to remember about Mental Health Network:
- You must call Mental Health Network, Inc. at 1-800-633-1112 to receive a referral for any inpatient or outpatient behavioral health services. Staff is available 24 hours a day, 7 days a week to assist you.
- Treatment must be coordinated through Mental Health Network. Should you seek behavioral health services without obtaining a referral and your provider not obtaining authorization, those services will not be covered and payment will be denied.
- If you are currently receiving mental health or substance abuse care, please call Mental Health Network to activate your benefits. The staff will assist you in accessing a Mental Health Network provider.
- If you have a mental health emergency, call 911 or go to the nearest emergency care center. Contact Mental Health Network or have the provider at the emergency care center contact Mental Health Network as soon as reasonably possible.
For additional information about MHNet, visit them online at www.mhnet.com.
My Online Services
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